Settings

Registration mode, terms, email templates with placeholders, sign-in copy, and deleting a VisitorHub portal.

On the Settings tab you control what happens with unknown email addresses, which emails are sent, and which texts guests see on the sign-in screens.

Settings tab: registration and terms

Registration

The mode defines how unknown email addresses are handled when someone requests a magic link or access:

Mode	Behaviour
Automatic approval	Every unknown email gets access immediately (e.g. magic link)
Manual approval	A registration request is created; you must approve or reject it before the person gets access
Disabled	Unknown addresses are rejected (no self sign-up); access only for manually created / imported users

With Manual approval, the Registration requests tab appears in the portal navigation.

Optionally enable Require acceptance of terms and pick a published document from the Legal Hub (terms category). Unknown users must accept before registration continues. Without a selected document the option cannot be saved.

Email notifications

Email templates for login code, magic link, and registration

For each email type you can customize subject and HTML template. Empty = built-in default. Placeholders use double curly braces.

Templates overview

Template	When it is sent
Login code (OTP)	One-time code by email
Sign-in link	Magic link to sign in
Reset password	“Forgot password”
Request received	Guest submitted a registration request (manual approval)
Request approved	Admin approved the request (includes the magic link)
Notify admins	New request – only if recipients are configured

Notify admins

Under Notification recipients you enter email addresses that are informed about new registration requests.

No recipients → admin notification is disabled (shown as “No recipients – disabled”)
You can also customize subject and HTML for this email

Placeholder reference

Not every template supports every placeholder. Common values:

Placeholder	Use
`{{email}}`	Person’s email
`{{idpName}}`	VisitorHub portal name
`{{otp}}`	6-digit one-time code
`{{magicLink}}`	Sign-in / approval link URL
`{{expiresIn}}` / `{{expiresInMinutes}}`	Validity duration
`{{resetUrl}}`	Password-reset link
`{{supportEmail}}`	Support address (if used in the default template)
`{{requestDate}}`	Request time (admin email)

Unknown or irrelevant placeholders are usually left as-is – test templates after saving with a trial send.

Sign-in screen texts for individual steps

Here you override title, help text, and optionally body for each step. Fields are prefilled with the default text:

Step	When it appears
Sign in (email entry)	Start of login
Choose sign-in method	Multiple methods enabled
Enter password	Password method
Enter code	One-time code method
Set a new password	Set / reset password
Accept terms	Terms required and not yet accepted
Send request?	Manual approval, unknown email
Request sent	After submitting a request
Sign-in link sent	After requesting a magic link
Error	Error in the flow

An empty field hides the text (title or help).
Customized steps are marked Customized, untouched ones Default texts.
Save applies to the whole sign-in texts block.

Danger zone: delete portal

At the bottom you find the danger zone.

Delete VisitorHub removes the portal irreversibly – including all users and groups. Shares that were only reachable through this portal become unusable for guests.